Frequently Asked Questions (FAQ)
Find answers to common questions about FileBridge. If you can't find what you're looking for, please don't hesitate to contact us.
General Questions
What is FileBridge?
FileBridge is a modern web application that provides a secure, read-only dashboard for your remote file servers. It allows you to browse, preview, and create reports from your files without installing any desktop software.
What protocols does FileBridge support?
FileBridge supports the most common file transfer protocols:
- FTP (File Transfer Protocol)
- FTPS (FTP over SSL/TLS)
- SFTP (SSH File Transfer Protocol)
Is FileBridge secure?
Security is our top priority. FileBridge is designed with a read-only philosophy, meaning our application cannot modify or delete any files on your server. Your server credentials are encrypted and stored securely. All communication between your browser and our servers is encrypted with SSL/TLS.
Do you store my files?
No. FileBridge acts as a browser or a "bridge" to your existing file servers. We do not host, store, or cache your files on our servers. All file operations like previews and downloads are streamed directly to you.
Features
What is the 'Sync to Google Sheets' feature?
This powerful feature allows you to scan an entire folder on your FTP server and export its file structure (including file names, paths, sizes, and modification dates) into a Google Sheet. It's perfect for creating reports, auditing file archives, or generating a shareable inventory of a directory.
Can I upload or edit files?
No. To ensure maximum security and data integrity on your server, FileBridge is strictly a read-only application. You can browse, preview, and download, but you cannot upload, edit, rename, or delete files.
Account & Data
Is my data private?
Yes. We are committed to protecting your privacy. Your account information and server configurations are private to you. For more details, please review our complete Privacy Policy.
Who is behind FileBridge?
FileBridge is a product developed and maintained by pegasustech.works. We are a team dedicated to creating simple, elegant, and secure software solutions. You can learn more on our About Us page.
How do I get started?
Getting started is easy! Simply create a free account, add your server connection details, and you can start browsing your files immediately.